Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to making your shopping experience simple and convenient.
Shipping Costs
Shipping costs are included in the price of our products.
There are no additional standard shipping charges added at checkout for eligible orders. The price you see for the product includes the applicable standard shipping cost.
Processing Time
Orders are generally processed within 2–5 business days after payment has been successfully received.
During busy periods, product launches, holidays, or promotional events, processing times may take longer.
Delivery Time
After your order has been processed and shipped, delivery times may vary depending on your location and the shipping carrier.
Estimated delivery times will be provided where available. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, public holidays, or other circumstances outside our control.
Order Tracking
When tracking information is available, you will receive a shipping confirmation with your tracking details.
Please allow some time for tracking information to become active after your order has been shipped.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order is returned to us because of an incorrect or incomplete address, additional shipping costs may apply to resend the package.
Lost, Delayed, or Stolen Packages
Once an order has been handed over to the shipping carrier, delivery is handled by the carrier.
If your package is delayed or appears to be lost, please contact us so we can assist with the appropriate carrier investigation.
We are not responsible for packages that are confirmed as delivered but are subsequently lost or stolen after delivery.
International Shipping
If we offer international shipping, delivery times and any applicable customs, duties, taxes, or import charges may vary depending on the destination country.
Any customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated.
Contact Us
If you have questions about your order or shipping, please contact our customer support team through the contact information provided on our website.
We appreciate your support and thank you for choosing our brand.